Security Center - Cumulus Bank

Protect Your Login Credentials

Create strong, unique passwords for your online banking and other sensitive accounts. Use a mix of upper/lowercase letters, numbers, and symbols.
Never share your password, PIN, or security questions/answers with anyone. Cumulus Bank will never ask for this information via email, text, or unsolicited phone call.
Enable multi-factor authentication (MFA) whenever available for an extra layer of security.
Log out of your online banking session when you are finished, especially on shared or public computers.

Be wary of unsolicited emails, texts, or calls asking for personal information or urging immediate action.
Look for generic greetings, poor grammar/spelling, and suspicious links or attachments.
Never click links or download files from unknown senders.
Verify requests for money or information through a separate, trusted channel (e.g., call the official phone number).

Keep your computer's operating system, browser, and antivirus software up to date.
Use strong passwords and security settings on your home Wi-Fi network.
Avoid accessing sensitive information like online banking on public Wi-Fi networks.
Be cautious about software you download and install.

Regularly review your bank statements and transaction history for any unauthorized activity.
Set up account alerts (e.g., for large transactions, low balances, login attempts) to be notified quickly of potential issues.
Report any suspicious activity to Cumulus Bank immediately.